Articles

Emails going to spam: set up SPF, DKIM and DMARC

If emails you send are landing in people's spam folders or being rejected, the most common cause...
How do I create email accounts?

To create an email account you first need to login to your control panel. This can be done by...
How do I create email accounts?

You can create email addresses for your domain (like you@yourdomain.co.nz) yourself in a minute...
How do I get my email?

Once you have created your email accounts via cPanel you can either acces your email via an email...
How do I get my email?

Once you've created an email account on your hosting, you can read it in two ways: in your web...
How do I transfer emails from one email account to another?

Using imapsync an application which syncs email accounts together. Usage of imapsync is simple...
How do I use webmail?

Our webmail uses Roundcube, so you can read and send email from any web browser. Open webmail You...
How many emails can I send per hour?

Currently, each account is allowed to send no more than 200 emails per hour. Our business and VPS...
Outgoing spam detected on my account – contact form abuse and how to stop it

If we've contacted you about outgoing spam from your hosting account, a script or email account...
Some of my emails aren't getting through!

Help! - Emails are not getting through.   Symptoms:   Mail being detected as spam, or not...
Spam Protection

We run multiple layers of Spam detection which keep your mailbox clean while ensuring no emails...
What is an auto responder?

Let's say you've gone on holiday, and you want to inform those who write to you that you won't be...