Privacy and Security
Last updated: 27th September 2013
What information does Hoopla Hosting collect from its Users?

Hoopla Hosting collects different types of personally identifiable information in order to be able to provide its services to You. Such information may include but is not limited to name, mailing address, telephone numbers, email addresses, credit card information and other. Users provide all such information voluntarily through various order forms, email messages sent to Hoopla Hosting, LiveChat, telephone, etc.

Hoopla Hosting also collects different types of non-personally identifiable information that may include referral URL's, Users' IP addresses, Users' use of website, information about the browsers used by the User, etc. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer's hard drive and help Hoopla Hosting identify you as the User. You have the choice to modify your browser and thus to reject the Company's cookies.

How does Hoopla Hosting use the information it collects?

Hoopla Hosting uses all collected information primarily for provisioning the services you have ordered and providing you with ongoing User support. We may also use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with "Unsubscribe" in the subject. User information is also used for improving Hoopla Hosting's business processes to make your overall user experience more rewarding. Your information can also be used for resolving ownership and other disputes and enforcing agreements between you and Hoopla Hosting.

Does Hoopla Hosting disclose Users' information to third parties?

All personal information collected by Hoopla Hosting is treated as strictly confidential. We may disclose User's personal information if required by law. We may disclose part of Users' personal information to our business partners, independent contractors or other third parties when this is required in order to provide the services you have ordered. For example: your Credit card information may be provided for payment confirmation and verification to the partnering entity involved in processing your payment; the personal information of anyone who uses Hoopla Hosting's domain name registration services is available in the public WHOIS searches as required by the domain name registration regulations; your personal and business related information may be provide to the SSL certificate provider with whom Hoopla Hosting cooperates for providing you with the SSL certificate service, etc. The use of any data provided by Hoopla Hosting to these partnering service providers is governed by their own Privacy Policies and is beyond Hoopla Hosting's control.

Hoopla Hosting may transfer Users' personal information on the occasion of a sale of the company's business.

What does Hoopla Hosting do to prevent loss, misuse or alteration of Users information?

We guarantee that we strictly apply all industry standard security measures to protect your personal information. Such measures include without limitation: data encryption, password protected access to Users' personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through Hoopla Hosting's order forms, login forms etc. There may be security and privacy limitations, which are beyond Hoopla Hosting's control. By choosing to provide personal information to Hoopla Hosting you understand and agree that the security, integrity and privacy of your information cannot be 100% guaranteed.

Hoopla Hosting reserves the right to change this Privacy Policy at any time. Such changes will become effective and binding after their posting on the Hoopla Hosting.co.nz website. You agree to regularly review this Privacy Policy for revisions and updates. By continuing to use Hoopla Hosting's services and website after any posted revision, you agree to those changes.

To report an incident of abuse, please email abuse@hooplahosting.com.

Security

You can shop with confidence at Hoopla Hosting, as we use SSL (Secure Socket Layers), the most advanced online ordering security system available. Any sensitive information, including your credit card number, is encrypted by SSL.

All credit card payments are handled by the eWAY payment gateway. eWAY processes online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY Payment Gateway are secured payments. The following measures are taken to protect your data: