Client Area

Advice and answers from the Hoopla Team

Shared Hosting FAQ

What is webhosting?

Web Hosting is a type of Internet hosting service that allows individuals and organisations to make their website accessible via the World Wide Web.

Can you transfer my website?

Hooplas highly experienced engineers extract your website, email & file data from your old hosting provider and restore it within your account.
If you have a cPanel account the settings will remain the same after migration - No need to re-setup forwarders!

Can I build my own website?

Using our website builder you can build your own website - Website Builder Demo

Do you sell domains?

Register or Transfer your domain today with Hoopla - Domains Registration

Do you offer SSL certificates??

FREE SSL Certificates are installed ready to go on your cPanel account.

Reseller Hosting FAQ

What is reseller hosting?

Reseller hosting is a form of web hosting wherein the account owner has the ability to use his or her allotted disk space and bandwidth to host websites on behalf of third parties.
The reseller purchases the hosts services wholesale and then sells them to customers, possibly for a profit.

Can Hoopla Hosting migrate my current reseller accounts?

Hoopla Hosting Engineers are happy to migrate your existing cPanel accounts to your new hoopla hosting account free of charge.

How do I choose the right reseller plan?

Depending on your resource requirements - Disk Storage, Bandwidth, Number of websites/accounts - Choose the right plan for you that enables you to grow and expand your website business or agency.

How fast do you provision new accounts?

New signups are processed instantly or within 12 hours depending fraud checks.

Do you offer WHMCS licenses?

WHMCS Licenses are available

Business Hosting FAQ

What is business hosting?

Shared hosting is an affordable way to get your sites up on the web. A Virtual Private Server (VPS) is more powerful, but costs more than shared hosting, and requires experience with server administration. Business web hosting is a balance between the two, offering the I/O of a VPS with the ease of shared hosting.

How do I choose the right business hosting plan?

Depending on your business websites resource requirements - Disk Space, Bandwidth, MySQL - Choose a business plan that will enable you to grow in future without limitations.

Do you offer custom business hosting packages?

Yes, Hoopla Hosting offers custom high performance hosting packages - Built specifically for your businesses requirements.
Check out Hoopla Enterprise Hosting Enterprise Hosting

Do you migrate my business websites and email?

Hoopla Hosting Engineers are happy to migrate your business website and email to your new hosting account free of charge.

Australia Hosting FAQ

What is Australian Web Hosting?

Australian Web Hosting is a service available in australia, enabling web developers and general users to host their website and emails.

How do you transfer my website?

Hooplas highly experienced engineers extract your website, email & file data from your old hosting provider and restore it within your account.
If you have a cPanel account the settings will remain the same after migration - No need to re-setup forwarders!

Do you offer Litespeed cache?

LiteSpeed web server is available to all shared & reseller accounts at Hoopla Hosting.

Do you sell domains?

We sure do! Check out Hoopla Domains

Differences between Cloud Hosting and Shared Hosting?

Our servers are virtualized within a cloud stack - This is considerably different to sites hosted on an individual server.
If a failure occurs we are able to switch our servers over within minutes to a new cluster to ensure minimal downtime.
However with a traditional server failure, websites would be offline until the failure is resolved with the single server.

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