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Advice and answers from the Hoopla Hosting Team

Frequently Asked Questions

How do I access cPanel?

Accessing cPanel is easy! - Login to the Client Area, click Services, My Services then select your service. Click "Login to cPanel" on the left.

If you have remembered your username and password or entered it into your favourite password manager then head to yourdomain.co.nz/cpanel (replace yourdomain) into your browser address bar to access your cPanel.

How to create an email account

Login to your cPanel, Scroll down to the Email Section - Click on Email Accounts. You can then create an email account via the create button.
Enter the address you would like, confirm your password, size of email account ( 1GB or unlimited is recommended ).
click create and you have created your email address!

What is cPanel?

cPanel enables you to control every aspect of your web hosting - Email Accounts, Forwarders, Autoresponders, Web Files, MySQL Databases & much more! Check out the cPanel Demo

How can I contact your technical team?

Hoopla Hosting Support & Sales Teams can be contacted via Web, Email, Live chat & Telephone.

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