Service Level Agreement
Hoopla Hosting guarantees a 99.9% uptime. If in any given month we fail to meet this guarantee a Hoopla Hosting customer is eligible for a credit on their current hosting account.
SLA Credit
99.9% Guaranteed
99.8% 10%
99.7% 20%
99.6% 30%
99.5% 40%
99.4% 50%
99.3% 60%
99.2% 70%
99.1% 80%
99.0% 90%
Less than 99.0% 100%