Domain renewal invoices are generated 60 days before the expiry date.
Web hosting and other services invoices are generated 7 days before payment day. Three reminders are given after the due date, service will be suspended on the 15th day until payment has been made.
Accounts are terminated after 45 days from due date and backups are removed 60 days after termination.
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Hoopla Hosting LimitedPO Box 6525ChristchurchNew Zealand Please do not send us cheques.